Shipping policy

Shipping Policy – Balibody

Last updated: April 27, 2026

At Balibody, we are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

  • United States & Canada: 5–10 business days
  • United Kingdom & Europe: 5–10 business days
  • Australia & New Zealand: 5–12 business days
  • Rest of the World: 7–15 business days

Please note that shipping times are estimates and may vary due to external factors.

Shipping Costs

We offer:

  • Free Shipping on selected promotions or orders above a certain value
  • Standard shipping rates calculated at checkout

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can track your order anytime using the link provided.

Delays

Shipping may be delayed due to:

  • High demand periods
  • Customs processing
  • Postal service disruptions

Balibody is not responsible for delays caused by external carriers or customs.

Customs, Duties & Taxes

International orders may be subject to customs duties and taxes.

These charges are:

  • Determined by your local customs office
  • The responsibility of the customer

Incorrect Address

Please ensure your shipping address is correct.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Balibody is not responsible for lost or stolen packages marked as delivered.

If you experience an issue, please contact your local carrier.